Water & Sewer

The Water and Sewer Division is responsible for ensuring that the town's water supply meets or exceeds all EPA and DEP guidelines for safe drinking water and that all wastewater is collected and delivered to the wastewater treatment plant.

Contact

Water and Sewer Division can be contacted by phone at 978-897-1317, by email at dpw@townofmaynard.net or in person at the Town Hall, 195 Main Street Maynard, MA 01754. We are open during normal Town Hall business hours. Water and sewer inquiries include: Billing Issues, Appointment Scheduling, Final Read Request, Customer Water Portal Questions

Water & Sewer Emergencies

For any emergencies during normal business hours please call 978-897-1317. If unable to reach or outside of normal Town Hall hours please call the Police Department at 978-897-1011.

NEWS AND UPDATES

  1. Christmas Tree Disposal 2026:

    Read on...

  2. Winter Overnight Parking Ban starts December 1

    Parking on public ways is prohibited between the hours of 2:00 am to 6:00 am from December 1 through March 15. Read on...
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Discolored Water Concerns

Maynard Water and Sewer Division is aware of recent reports of water discoloration in households located near the Old Marlborough Road Water Treatment Plant. The discoloration is caused by excessive organic material that cannot easily be removed due to plant design capability. This increase in excessive material is due to increased raw water degradation in the Concord River Basin which is related to the ongoing state-wide drought conditions. The Water and Sewer Division are monitoring water conditions and evaluating all options to alleviate the discoloration. When temperature allows, flushing will occur to temporarily relieve the discoloration in highly reported areas. Please continue to report any discolored water through this form: DISCOLORED WATER FORM

Water and Sewer Bills Notice

bill inforgraphicThe water/sewer bills are not be mailed with your tax bills, but are mailed separately four times a year. If you don't receive a bill or you think there may be an error, please contact our office and we will take appropriate action to correct the issues. If your water/sewer bill shows a base fee only charge and/or your usage amount is 0 please contact the office immediately.  This is usually a result of the radio frequency not transmitting information, 978-897-1317.

Final Water Read Requests

water meterEffective May 17, 2021 all final water reads need an appointment at the residence with the homeowner or realtor present. All requests should be emailed to the Public Works Department. Please state the address, when the property is closing, and where we should email the final bill. Please give us at least 72 hours notice.

DROUGHT INFORMATION

Find the latest status of the drought here: https://www.mass.gov/guides/drought-management-in-massachusetts

Learn what you can do to reduce your water consumption: WaterSense makes it easy to find and select water–efficient products that can help your wallet and the environment.