Is my telephone number included in the notification database?

Landline phone numbers are automatically uploaded and enrolled for Community alerts, but Community and optional Weather alerts to mobile phones and email addresses are only included when people create an account within the system.    Residents and people who work in Maynard are encouraged to enroll now either by calling or texting “Alert” to (978) 307-8700 or by going to the Hyper-Read website.  Passwords should be 10 characters or less.

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1. How does the service work?
2. What types of messages will be sent using the service?
3. Is my telephone number included in the notification database?
4. Can I update or add phone numbers and email addresses to the service?
5. May I use a cell phone as my notification database listing?
6. Does the Hyper-Reach service replace other systems that have been used to provide time-sensitive information to residents?
7. What precautions are being taken to protect personal information?
8. Will there be a way to positively identify incoming calls which are made by the town using the system?
9. How does the Hyper-Reach system respond to busy signals or no-answer situations?
10. Is there a way to repeat the message?
11. Can I receive the message in another language?