How does the service work?

Authorized officials record a voice message to send your voice, a text message, a TTY (teletype for the hearing impaired) message, or an alarm message to as many people as you need to reach, either from our website or with just one phone call. Authorized officials record a voice message that is then delivered quickly to individual phones and email addresses in the notification database.

Show All Answers

1. How does the service work?
2. What types of messages will be sent using the service?
3. Is my telephone number included in the notification database?
4. Can I update or add phone numbers and email addresses to the service?
5. May I use a cell phone as my notification database listing?
6. Does the Hyper-Reach service replace other systems that have been used to provide time-sensitive information to residents?
7. What precautions are being taken to protect personal information?
8. Will there be a way to positively identify incoming calls which are made by the town using the system?
9. How does the Hyper-Reach system respond to busy signals or no-answer situations?
10. Is there a way to repeat the message?
11. Can I receive the message in another language?